Aforti Collections – a company specialised in the management of debts and collection services, being a part of AFORTI Group – supports its Human Resources through its efficient competition on the debt outsourcing market. The Aforti Collections expert team was extended in the middle of June 2018 by Krzysztof Paluch who took up the post of General Manager.
Krzysztof Paluch is an expert in sales procedures and structures as well as negotiation techniques. He has been dealing with the financial industry from the onset of his career by providing services to, among others, an agency cooperating with CITI Bank.
His long-standing managerial experience was gained in companies such as Forum Sprzedaż and Patron Service Sp. z o.o., which is a part of SOLID GROUP, where Krzysztof was in charge of development of the commercial, operating, and logistics structures. Krzysztof Paluch – the new General Manager at Aforti Collections – was also actively involved in the launch of the Swiss brand Alpine Herbs on the pharmaceutical market in Poland. He used to provide expert assistance as part of trainings in sells techniques, product knowledge, and negotiations with difficult customers. Krzysztof Paluch is also an expert in the analysis of group processes and communication-related behaviour. He gained competence in this field during his college years on the University of Social Psychology.
At present, the Aforti Collections HR structures consist of persons responsible for, among others, customer service in debt collection. As part of his duties, Krzysztof Paluch will deal with the coordination and development of areas related to operating activities conducted by the Company.
Aforti Collections is one of the two youngest companies from the AFORTI Group. The market success of the Company is achievable thanks to the approved (as indicated in the Group Strategy for the years 2018-2020) assumptions for an increase in debt collection potential of the Company through, among others, more call centre positions and larger HR structures in the Legal Service Department, as well as the strengthening of internal structures by expanding the Aforti Collections expert team.