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AFORTI Exchange among the 100 Biggest Polish Payment Companies!
We are happy to announce that AFORTI Exchange is among the 100 Biggest Polish Payment Companies!
In the ranking published today by the Cashless.pl portal, the company took 2nd place in the online currency exchange category.
AFORTI Exchange was also distinguished in terms of equity, taking 24th place with a growth rate of 140.86%!
We thank our clients for their trust!
AFORTI Collections’ new office in Lublin.
We ‘re developing!
Last Friday, AFORTI Collections opened a new office space in our operational center in Lublin, dedicated to customer service as part of the Call Center.
The new office has been designed to create comfortable and functional working conditions for Call Center employees and to provide convenient and professional customer service. The area consists of many workstations, designed in accordance with the latest ergonomic and technological standards, which allow for free communication with clients and quick and effective handling of debt collection cases.
In addition, the office space has been equipped with additional amenities, such as relaxation zones and kitchens, to provide employees with the best working conditions and allow them to fully relax during breaks.
We are convinced that the new space will significantly improve the quality of our customer service and will enable us to operate even more effectively and efficiently. We want to provide our customers with the best quality of service and always help in solving their problems and needs.
We invite you to use the debt collection services of AFORTI Collections.
www.aforticollections.pl
AFORTI Collections took 6th place in the Debt Collection Leaders ranking of Gazeta Finansowa
We are happy and proud to announce that AFORTI Collections took 6th place in the prestigious Debt Leaders ranking of Gazeta Finansowa 💪
This is a great distinction for our company, which is constantly working to provide our clients with the highest quality of services and effective debt collection.
We are proud that our determination and commitment are noticed.
Congratulations and sincere thanks to all employees for their hard work and professionalism. Your efforts and dedication are invaluable, and it is thanks to you that we achieve success. This distinction motivates us to continue working to constantly improve our processes and provide services at the highest level.
We are also grateful to our clients for their trust and cooperation – it is thanks to you that we can constantly develop our skills and achieve new goals.
Congratulations also to Kaczmarski Incasso for taking first place! 🏆
Aforti Collections supports Human Resources
Aforti Collections – a company specialised in the management of debts and collection services, being a part of AFORTI Group – supports its Human Resources through its efficient competition on the debt outsourcing market. The Aforti Collections expert team was extended in the middle of June 2018 by Krzysztof Paluch who took up the post of General Manager.
Krzysztof Paluch is an expert in sales procedures and structures as well as negotiation techniques. He has been dealing with the financial industry from the onset of his career by providing services to, among others, an agency cooperating with CITI Bank.
His long-standing managerial experience was gained in companies such as Forum Sprzedaż and Patron Service Sp. z o.o., which is a part of SOLID GROUP, where Krzysztof was in charge of development of the commercial, operating, and logistics structures. Krzysztof Paluch – the new General Manager at Aforti Collections – was also actively involved in the launch of the Swiss brand Alpine Herbs on the pharmaceutical market in Poland. He used to provide expert assistance as part of trainings in sells techniques, product knowledge, and negotiations with difficult customers. Krzysztof Paluch is also an expert in the analysis of group processes and communication-related behaviour. He gained competence in this field during his college years on the University of Social Psychology.
At present, the Aforti Collections HR structures consist of persons responsible for, among others, customer service in debt collection. As part of his duties, Krzysztof Paluch will deal with the coordination and development of areas related to operating activities conducted by the Company.
Aforti Collections is one of the two youngest companies from the AFORTI Group. The market success of the Company is achievable thanks to the approved (as indicated in the Group Strategy for the years 2018-2020) assumptions for an increase in debt collection potential of the Company through, among others, more call centre positions and larger HR structures in the Legal Service Department, as well as the strengthening of internal structures by expanding the Aforti Collections expert team.
AFORTI Collections received the Ethical Certificate of the Association of Financial Companies in Poland.
AFORTI Collections S. A. has been awarded the Ethical Certificate of the Association of Financial Companies in Poland.
The Ethics Committee at ZPF in Poland conducted an annual, meticulous audit, which ended with granting our company AFORTI Collections S. A. an Ethical Certificate, which confirms that we operate in accordance with the ZPF Good Practices.
In the justification, the Commission appreciated the professionalism and responsibility in the provision of services by AFORTI Collections S.A., which it gains in positive assessments of contractors and clients of ZPF Members, building solid foundations also for further development of the financial market in Poland.
We would like to thank the Ethics Committee and the Association of Financial Companies in Poland for this distinction, which will certainly be a motivation to implement the next ambitious plans of the AFORTI Group.